FAQ

Find the most frequently asked questions below.

Shipping is free on all orders over $40, otherwise we have a standard shipping fee of $5. The free shipping minimum is calculated after any discount codes, credits or gift cards are applied to the cart subtotal.
At this time, we are only shipping within the USA.
We want you to love your btwn products, so we accept returns within 30 days of your order. Return shipping costs are the responsibility of the customer. Please contact us at hello@meetbtwn.com for additional information.
Never! All of our products are proudly cruelty-free and vegan.
15% off discount applies to single items only. Duo is excluded. Must use discount within 7 days of email receipt. Valid for first-time customers only.
btwn is only sold from our website & at Brooke Jeffy M.D. Dermatology at
16420 N. 92ndStreet, Suite E105, Scottsdale, AZ 85260

Shipping is free on all orders over $40, otherwise we have a standard shipping fee of $5. The free shipping minimum is calculated after any discount codes, credits or gift cards are applied to the cart subtotal.
We want you to love your btwn products, so we accept returns within 30 days of your order. Return shipping costs are the responsibility of the customer. Please contact us at hello@meetbtwn.com for additional information.
15% off discount applies to single items only. Duo is excluded. Must use discount within 7 days of email receipt. Valid for first-time customers only.

At this time, we are only shipping within the USA.
Never! All of our products are proudly cruelty-free and vegan.
btwn is only sold from our website & at Brooke Jeffy M.D. Dermatology at
16420 N. 92ndStreet, Suite E105, Scottsdale, AZ 85260

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